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FAQs FAQs

FAQs

shipping and delivery

How long do handling, shipping, and delivery take?

Usually, it takes 3-4 days for us to process the order. It will be delivered within 1-6 working days for our US customers when it is out for delivery from our warehouse. Regions such as AK, PR, HI may take longer. In other countries, we’ll have to deliver from our China supplier. It will take a longer time. (Welder 6-8 working, not available at the moment, helmet without battery  15-20 working days, or longer)

What shipping service do you use?

UPS, USPS, DHL, or other express chosen by our warehouse.

Something is wrong with my order.

Please contact our support team with details via support@yeswelder.com, they will assist you about the issue.

I would like to make changes to my order.

Please contact our support team with details via support@yeswelder.com, they will assist you with the change.

How do I track my order delivery?

A shipping confirmation email will be sent to you, you could track with it.

My package says delivered, but I didn’t receive it.

Please contact our support team with details via support@yeswelder.com, they will assist you to solve the issue with the express.

What are your return and refund policy?

More details for return and refund policy are available via https://support.yeswelder.com/hc/en-us/sections/360005488953

product-specific: helmet

Does LYG-R100A support a cheater lens or wearing glasses?

It could support wearing glasses. So it is not necessary to purchase a cheater for it.

Do all helmets come with a headgear?

Our helmets come with a headgear inside.

My helmet is not auto-darkening, what do I do?

1. If there’s a test button, please check if it works. (Note: Make sure it is in welding mode)

2. Adjust the sensitivity to the max, adjust the delays and shades.

3. Test the battery if it is dead. (Normally, it’s 3V).

4. Make sure the battery is put inside correctly. 

Does your helmet support a cheater lens?

All of our helmets can support a cheater lens.

product-specific: welder

Can you explain the assembling of the earth clamp and electrode holder?

Is a foot pedal compatible with welders?

MIG-205DS/250pro is not compatible with a foot pedal as there’s no two-pin plug for it on the welder panel. TIG-205DS /CUT-55DS could use the two-pin foot pedal to control the HF start/the gun torch.  (Our TIG-205DS welder comes with a foot pedal inside.)TIG-250P ACDC could use a five-pin foot pedal to control the on/off of the gun torch and the amperage while welding. (The foot pedal will come with our welder.)

Does MIG-250PRO/MIG-205DS support TIG?

It only supports lift tig welding with our wp-17v-35 gun torch.

Does MIG-250 support aluminum welding?

MIG-250 pro will be able for aluminum when it is set up with 'OP' and 100% argon or Mix gas. And change the MIG torch with Graphene liner or Teflon liner for aluminum, and U type roller instead of normal V type roller inside the machine.

The new version of PRO250 can weld aluminum directly

What accessories come with the welder?

MIG-Welder

MIG-205DS : 
10ft MIG Gun
10ft electrode holder
10ft ground clamp
110V->220V Adapter
1 Additional .030" & .035" contact tip
.030" & .035" W-type roller driver
.030" & .035"V-type roller driver (built-in)
Brush
Dinse connector (35-50)( not standard one)
Gas hose
User manual

MIG-250PRO-AL
10ft MIG Gun(with a Graphere liner SMX-1.0/1.2)
10ft Electrode holder with cable 10ft ground clamp with cable
1 Additional .030" & .035" contact tip
W-type .030”/.035” roller driver V-type .023”/.030” roller driver, (.030”/.035” built-in )
U-type .039/.045” roll driver Dinse connector (35-50)( not standard one)
Gas hose
Brush
User manual

FLUX-135-110V Welder
Built-in MIG Gun Cable Assembly (8ft.)
Ground Cable Assembly (8 ft.) Brush
Contact Tips .030”& .035” Manual

MIG-270K Welder
No power cord customized voltage
Ground Clamp with 10' Cable. Electrode Holder with 10' Cable.
MIG Torch with 10' Cable. Instruction
Manual Regulator
3 Connection Terminal for Wiring
V Knurl Grooves Feeding Roll .030”/.035”, .030”/.039” (for both solid wire and flux core wire)
Dinse connector (35-50) ( not standard one)
Gas hose
Manual

TIG-Welder

TIG-205DS:
13ft TIG Torch
10ft electrode holder
10ft ground clamp
110V->220V Adapter
Gas hose
One set consumables: 3Collet (1.6MM 1/16",2.4MM,3/32",3.2MM, 1/8"), 1 Collet Body, 3 Alumina Ceramic Cup, 1Long Back Cap, 1 Short Back Cap
2-Pin Foot pedal

TIG-250P Welder
13ft TIG Torch
10ft electrode holder
10ft ground clamp
Gas hose
One set consumables: 3Collet (1.6MM 1/16",2.4MM,3/32",3.2MM, 1/8"), 1 Collet Body, 3 Alumina Ceramic Cup, 1 Long Back
Cap, 1 Short Back Cap
2-Pin Foot pedal

TIG-250P-AC/DC Welder
13ft TIG Torch
10ft electrode holder
10ft ground clamp
Gas hose
One set consumables: 3Collet (1.6MM 1/16",2.4MM,3/32",3.2MM, 1/8"), 1 Collet Body, 3 Alumina Ceramic Cup, 1 Long Back Cap, 1 Short Back Cap
5-Pin Foot pedal (may be changed)

Stick Welder

ARC-125DS Welder
10’ Electrode Holder and cable
10’ Earth Clamp and cable
110V -> 220V power adapter
Dinse connector (10-25) ( not standard one)
Brush
Manual

ARC-145DS Welder
10’ Electrode Holder and cable10’ Earth Clamp and cable
110V -> 220V power adapter WP-17V Lift TIG Torch
Dinse connector (10-25) ( not standard one)
Brush
Manual 

ARC-165DS Welder
10’ Electrode Holder and cable
10’ Earth Clamp and cable
110V -> 220V power adapter Dinse connector (10-25) ( not standard one)
Brush
Manual 

ARC-205DS Welder
10’ Electrode Holder and cable
10’ Earth Clamp and cable
110V -> 220V power adapter
Dinse connector (30-50) ( not standard one)
Brush
Manual 

ARC-400Q Welder
No power cord, customized voltage
10’ Elect rode Holder
10’ Earth Clamp
3 Connect ion Terminal for Wiring
Dinse connector (30-50) ( not standard one)
Brush
Manual 

Plasma Cutter

CUT-55DS
13' AG60 cut torch
10' ground clamp
110V->220V Adapter
Gas hose
Air Pressure Valve
Torch consumable:Cutting Noz z le for 220V*1, Cutting Noz z le for 110V*2, Electrodes*3, Alumina Cup*2
User manual

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